Facebook Disabled Me, and I use facebook to help my client grow their business. Since late December the Facebook account has been disabled. As a business that relies on Facebook for revenue, this is not only frustrating but seriously scary. Although this came from a major update on December 15th, Facebook has been doing this via bots to legitimate accounts for years. So if you’re one of those accounts, take a listen as Audrey walks you through all the things you can try, petitions you can sign, and avenues you can use to get your account enabled again. *Spoiler Alert* Audrey’s account is still disabled, but she is getting closer day by day and will continue to update you via the show notes.
Links Mentioned In This Episode
Facebook Disabled Discord Chat
5 Things to Try When Your Facebook Account gets DISABLED for NO REASON in 2021! #facebookdisabledme
List of Oculus Form Questions to be prepared for:
1. The name and current email address on your Facebook account
2. An alternative email address that has not been associated with any Facebook accounts before (this helps us if we need to secure your account)
3. Your Oculus product serial number (if you haven’t received it yet, please provide your Oculus order number)
4. The exact error message you received when trying to access your Facebook account (include screenshots, if possible)
5. Country of residence
Petition to sign for Facebook Disabled Accounts
Links to email addresses you can use outside of Facebook
Facebook Disabled Me Summary
Facebook has been disabling accounts for years. On December 15, 2022, they did a major update and those updates caused a lot of accounts to be disabled. It’s not humans that are disabling the accounts, it’s bots that they have set up. Unfortunately, when that technology has a flaw or a bug, a lot of accounts get locked which requires humans to review and reinstate them.
So Here Is What I’ve learned Since Facebook Disabled Me.
Posted on Twitter using #facebookdisabledme. I didn’t hear back, so I think this one is more for raising awareness. Either way, it’s worth getting your voice out there.
Signed the petition on change.org – another awareness generator (linked above).
Joined the #Facebookdisabledme Discord chat. You can talk to other people who are in the same boat and see what has worked for them. It changes a lot, so if you are listening to this well after the air date go to the Discord linked above first for what is current.
I found and emailed a couple of email addresses for Facebook. I sent emails and never heard back. The Addresses are – Support@fb.com, Disabled@fb.com, appeals@fb.com
I watched a YouTube video from Simply Megan, a content maker that got access back. There is magic in those comments, so make sure you read them! People left comments about people they contacted through WhatsApp (one of many Facebook-owned companies) who helped them get their accounts back.
These people might have been Facebook employees who knew some behind-the-scenes tips and tricks.
Go through Oculus (part of Facebook) – If you get lucky -which most people do – you’ll get a really nice human and they’ll fill out a form on your behalf and submit it through the backend of Facebook. Many people have had success with this one.
Shout out to my really nice human Vanessa! She was very helpful and I now have an open support ticket for this with Oculus. Score! She said that she was locked out of her account for 3 months and she works there! The catch is you have to own an oculus to go this route. I already had one but I would have bought one – the price is well worth it to me to get my account back. VR, anyone?
Take a Listen and Remember …You’re not alone and you didn’t do anything wrong when you have been hit with Facebook Disabled Me
Do I have to own an Oculus to get their help when Facebook Disabled Me happens?
Yes you do. Because they have been overwhelmed with requests for help. They are really trying to help. Here is what they will ask you for:
1. The name and current email address on your Facebook account
2. An alternative email address that has not been associated with any Facebook accounts before (this helps us if we need to secure your account)
3. Your Oculus product serial number (if you haven’t received it yet, please provide your Oculus order number)
4. The exact error message you received when trying to access your Facebook account (include screenshots, if possible)
5. Country of residence